When a booking is created
Prepare
Use the current service, staff member, date and time for the confirmation and future reminders.
Altegio keeps the schedule. Keep-Them keeps clients in the loop.
Keep-Them follows new, changed and cancelled appointments in Altegio. When a reminder is due, it reads the current booking again and sends from the messenger account your salon already uses.
The message goes through the salon's WhatsApp account first. If it is unavailable and Telegram is connected, Keep-Them uses that fallback. SMS is not supported.
The reminder follows the booking—not a copied calendar.
Each event changes what should happen next. The front desk keeps working in Altegio while Keep-Them updates the reminder plan around it.
Operational continuity
Keep control of the workflow you already know.
No second schedule and no separate place for client replies. Keep-Them adds the repeatable reminder work without moving the client relationship away from Altegio and your connected messengers.
Altegio + your team
What stays yours
- Schedule and booking changes
- Altegio remains the source of truth
- Sender identity
- Messages leave from the messenger accounts your team connects
- Client conversations
- Replies remain in the messenger account your team already uses
Keep-Them
What Keep-Them automates
- Reminder timing
- 24-hour and 2-hour defaults; configurable
- Current-state check
- The booking is read again when a scheduled message is due
- Message templates
- Editable confirmations, changes, cancellations and reminders
Connect the reminder layer where the workflow already starts.
Installation begins in the Altegio Marketplace and finishes with a tested channel in Keep-Them.
Install Keep-Them in Altegio
Open the application in the Altegio Marketplace, choose the location and approve access.
Create or sign in to your account
The verified Marketplace connection is attached to the correct Keep-Them account and location.
Connect WhatsApp and, if needed, a Telegram fallback
Pair WhatsApp like an additional linked device. If you want a fallback, also sign in to Telegram with your phone number and login code.
Test, review and enable
Send an approved test, check the templates and timing, then enable client reminders after the location is active.
Altegio integration FAQ
Does Keep-Them replace Altegio?
No. Altegio remains the booking system and source of current appointment data. Keep-Them adds the reminder-delivery layer.
Can clients reply to a reminder?
Yes. Messages are sent from your connected messenger account, so replies remain in the WhatsApp or Telegram account your team already uses.
What happens when an appointment changes or is cancelled?
Keep-Them follows the updated Altegio state, recalculates future reminders and prevents obsolete reminders from being sent.
Does Keep-Them store my Altegio client list?
No. Client names and phone numbers are fetched only when required for delivery and are not stored as a permanent client directory.
Add automatic reminders to your Altegio workflow
Start costs €19 per month for one location, €17 per location for 2–4 and €15 per location for 5; networks with 6+ use custom terms.